Introduction

Crane Creative regards privacy as an important part of our relationship with our users, readers, and customers. The following privacy policy applies to all Crane Creative users, readers, and customers. If you have questions or concerns regarding this statement, you should first contact us on.

What information do we collect?

We collect information from you when you subscribe to our eNewsletter, register for eCourses or in person workshops, fill out forms or surveys.

When registering for course or workshop, you will be asked to enter your name, company name, position, emailing address and phone number.

We also collect information via surveys to help us further understand your business queries and requirements.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience. Your information helps us to better respond to your individual needs.
  • To improve our product offerings. We continually strive to improve our offerings based on the information and feedback we receive from you.
  • To improve customer service. Your information helps us to more effectively respond to your member eCourse and support needs.

Note: If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe options at the bottom of each email as per the international SPAM ACT 2003.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

How can you access or update your information?

If your Personally Identifiable Information changes, or if you no longer desire our services, you may correct, update, delete or deactivate it by:

  • Updating your profile in the member area (Crane Creative members)
  • Emailing us at [email protected]
  • Unsubscribe from the relevant email correspondence

Do we use cookies?

Yes. Cookies are small files that a website or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the websites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits, keep track of your membership purchases so that we can offer better website experiences and tools in the future.

What’s our security policy?

Crane Creative uses Stripe for its online credit card transactions. Stripe process online credit card transactions for millions of global transactions, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed externally the Stripe website. Crane Creative cannot see or access your credit card details. For more information about Stripe, please visit www.stripe.com

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property or safety.

Third party links

Links on Crane Creative website to external entities are not covered within this policy. You should check with the respective privacy policies of these third-party website for more detailed information on their privacy practices. Crane Creative’ privacy policy does not apply to, and we cannot control the activities of other websites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our website, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on September 2020